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Operations Technician

Contract-to-Hire Position in Broomfield, Colorado

Post Date: 10/10/2019

Rate: Not Specified

Education Level: Not Specified

Reference: Job # 173395


Terrific Contract Opportunity!

Position:  Operations Technician
Location: Broomfield, CO 80021
Term: 12 Months Contract to hire
  
Day-to-Day Responsibilities:

Is this a good fit? (Requirements):

If this sounds like the perfect fit, Apply Today!
 

About MATRIX

MATRIX has been finding great work for great people since 1983. Headquartered in Atlanta, Georgia, we have 13 branch locations in the US and open jobs in all 50 states. Over the last 35+ years, we have matched thousands of professionals with innovative clients across every industry ranging from small startups to Fortune 50 companies. It’s why we’re consistently in the top 25 of all US IT staffing firms and why our consultants rate us well above the industry average, earning us ClearlyRated's Best of Staffing awards year after year. Visit the Career Resources page on our website for thought leadership around interviewing, resume tips, contracting, working with recruiters, and more..

Please Note: Your resume will never be submitted to a client company without your prior knowledge and consent to do so.

Operations Technician

Contract-to-Hire Position in Broomfield, Colorado

Job Overview

Post Date

10/10/2019

Rate

Not Specified

Education Level

Not Specified

Reference

Job # 173395

Terrific Contract Opportunity!

Position:  Operations Technician
Location: Broomfield, CO 80021
Term: 12 Months Contract to hire
  
Day-to-Day Responsibilities:

  • Monitors network and customer facing resources for impairment and out of service conditions
  • Provides accurate and consistent customer communication during established intervals using phone, email, and ticketing notes.    
  • Efficiently and accurately manages customer initiated trouble tickets to resolution.    
  • Troubleshoots, manages and corrects customer service issues.    
  • Monitors the performance of the telecommunications networks, including usage, load patterns and system response.    

Is this a good fit? (Requirements):

  • 2 years STRONG customer service experience, not necessarily in a technical field
  • Proficient with computers/typing 
  • Strong multi-tasking skills 
  • H.S. Diploma or Equivalent, Customer service/Call center experience a plus, Strong organizational skills

If this sounds like the perfect fit, Apply Today!
 

About MATRIX

Whether you are actively pursuing new job opportunities, or simply seeking market insight or career advice, MATRIX has you covered. At over $200 million in revenue, we offer access to top-tier client companies, value-added services and benefits that rival or exceed those of even our largest competitors. To learn more about how MATRIX is making your job search experience better, click the banner below or visit https://www.matrixres.com/sites/default/files/infographic/index.html.

Please Note: Your resume will never be submitted to a client company without your prior knowledge and consent to do so.

MATRIX Infographic